Refund policy

At Home Pal, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your purchase, we offer a return and refund policy in line with applicable consumer protection regulations.

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Return Policy

You have 14 days from the date of receiving your item to request a return, in line with applicable consumer protection regulations.

To be eligible for a return:

• The item must be in the same condition as when you received it: unused, unworn, with tags, and in its original packaging.
• You must provide the receipt or proof of purchase.

Important: Items that show signs of use, are damaged (not due to our fault), or are missing original packaging will not qualify for a return.

To start a return, contact us at contact@homepal.shop or call +961 70 533 094.